Small Business HR | Virtual HR Support & Compliance

Human Resources for
Small Businesses

Time-poor business owner feels overwhelmed and unsure to where to start when tackling the rules and regulations and buries his head in the sand.

Human resources are probably one of the more complicated aspects of running a small business.  People never fit nicely on a spreadsheet. Yet HR is an incredibly important part of a business; employees pay make up a huge chunk of your operating expenses. Your employees are one of your greatest assets. You must protect and manage that asset. Get your business up to speed on employment legislation and ensure compliance when it comes to the rules and regulations that you inherit when you employ. Getting your obligation wrong or worse not meeting them can have dire consequences for your business.
Imagine any of the below situations happening to you;

✔ Social Media and New reporters gleefully publishing damaging stories about your business

✔ Over $200,000 penalities for restaurant underpayments (read here)

✔ Brisbane sole trader faces legal action (read here)

✔ Former Gold Coast restaurant operator faces court (read here)

✔ Former Sydney entrepreneur penalized $264,690 (read here)

✔ Gold Coast Bar Operator Faces Court (read here)

$730,000 recovered from popular food franchises (read here)


Do not want to see your names in the Fair Work Ombudsman’s News and Media releases –  you can prevent any of this happening long before it even becomes a problem and you will NEVER need to bury your head in the sand. Fresh HR Insights support system for Small Business is the solution to ALL your HR needs. From new employees, performance management, investigations to terminations, and unfair dismissal claims. We make it our job to ensure you are compliant and covered so you can get on with running your business.

We have Made it Easy with our HR Support Packages for Small Business

With our HR Support packages, You get EVERYTHING you need PLUS the EXPERT advice.
Imagine having all the following;
*Policies and Procedures
*Correspondence letters
*Facts Sheets
*Video Tutorials and much more
And to top it all off you get Support only a call or email away 24/7 – You will know “HOW”, “WHEN” and “WHAT” to do at every stage of the Employment relationship. Our support system takes you on a journey that covers Recruiting, On-Boarding, Performance, and more. Our Support Packages have been carefully designed after years of hands-on experience PLUS the academic qualifications and lecturing to back it up 100%.

We Understand that relationships are built on the KNOW, LIKE and TRUST So we offer a FREE  discovery session to go over your general workplace concerns and offer general advice on what we can do for you and your business. With the amazing technology that we have all embraced during the COVID-19 pandemic, we use ZOOM – this way you see who you will be dealing with. You can use the link below to book in a time that works for you.

BOOK in a FREE 30-min Discovery Session TODAY!

As a business, Fresh HR Insights Pty Ltd have made it our mission to protect and support business owners from such circumstances and get them compliant and their teams productive. We are working to empower every business by setting solid foundations and ensuring that when faced with difficult employees, facing a claim or working to build workplace culture we have you covered.
Below is a snapshot of what we help business owners with.
We are flexible and adaptable, we are not into locking you into 5-year contracts or monthly fee’s.
We believe in delivering VALUE when you need it and not leave you feeling cheated.
Contracts of employment - Human Resources Support for Small Businesses

When you call Fresh HR Insights Pty Ltd you do not get a sales team or end up in a call centre but you get direct access to the Founder, Owner, and EXPERT, Paulette McCormack. With over a decade of experience across a diverse range of workplaces and industries including Hospitability, Banking, Finance and Insurance, Children’s Services, Cleaning, Clerical, Commercial, Educational, Hair and Beauty, Manufacturing, Plumbing, Restaurants, Sporting Organisations, storage services, and Vehicle industries.  Paulette just keeps growing her expertise to better support her clients and is now a Bachelor of Law (Honours) student at Griffith University.


It is great to have peace of mind that everything is covered for us. From policies & procedures to advice over the phone on how to handle a situation, everything we need. Why would you have a bookkeeper take care of your books but try and do your own HR?? Thanks for all your help so far Paulette – it has been a great investment for us. Watmar Property Maintenance.

It was fantastic, thank you so much. I would love to download your HR brain. You are such a pleasure to listen to and incredibly knowledgeable. I gained so much information was buzzing when I left.   Liz Kinchin Director, Giant Chemist, Pacific Fair

Paulette is a true HR genius, she is spot on with timely advice and great with her knowledge of the legislation. She has drafted some brilliant policies and procedures and was able to help me implement them in my business. I now have Paulette on tap as my HR Advisor and regard her as an integral part of my team and here’s the best bit, she’s not on my full-time payroll, just a simple retainer…absolute Gold! Lindsay Adams CEO, Teamocracy

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A Certified Professional Member of the Australian Human Resources Institute (CAHRI), and a member of the Industrial Relations Society of Queensland. University Lecturer and Lifelong Learner.

Holds a Masters in Employment Relations, A Masters in Human Resource Management,and many more qualifications. She just does not stop learning and growing so she is always the ONE PERSON you need for all your Employment Relations and Human Resource support.

Who is Paulette and why work with her? – Paulette is a highly driven and positive and professional Human Resource and Employment Relations Specialist.  She strongly believes that the way to a company’s success is through its most valued asset, its people, and considers the ‘nuts and bolts’ of each company and the staff required to keep them spinning.

Having worked within the international arena, specifically within the United Kingdom for both a French-owned and Italian owned companies, Paulette has a diverse understanding of what it is that makes employees feel valued and what it take to make employees want to give the best each and every day and go above and beyond the requirements of their role. Paulette is also a lecturer at Griffith University where she brings her commercial experience and vast knowledge to help grow and develop our future business leaders in the HR|ER Business school.

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