Our Team

Meet your HR experts

Paulette McCormack

HR Consultant (CAHRI, MER, MHRM)

Founder and Owner of Fresh HR Insights Pty Ltd has well over a decade of experience both Internationally and Nationally. She is a highly driven, positive and a professional Human Resource Specialist.  She knows from experience that it is not only workplace experience that helps you understand why people do what they do but life experience and qualifications.

Paulette has these in abundance to make her an EXPERT in her field. Her just get in and get it done approach means that matters are dealt with quickly but also in line with legislation. She is also a Griffith University University Lecturer, Convenor and Tutor as well as a Law Student.

Paulette currently holds the following qualifications:

  • Master of Human Resource Management
  • Master of Employee Relations
  • IRIQ –  Industrial Relations 101
  • Certificate in Personnel Practice (Merit)
  • Certificate IV in Training and Assessment
  • Diploma in Business and a Diploma in Management


With so many consultants on the market promising to protect you and your business it is VITAL to ensure you get one that not only has the experience BUT has the qualifications to support. Paulette goes out of her way to not only be a highly experienced but also highly qualified expert in her field and a true academic to back this up. 

To further cement her qualification Paulette is currently completing a Bachelor of Laws (Honours) at Griffith University – Expected completion 2024

Paulette strongly believes that the way to a company’s success is through its most valued asset, its people. This has been proven by Richard Branson time and time again. She considers the ‘nuts and bolts’ of each company and the staff required to keep them spinning. If you do not keep them well oiled through Recognition, making sure there is Purpose and self-direction towards Mastery – Treat people like people and move away from the “carrot and stick” mentality.

Dianne Edwards

Payroll Specialist

Dianne has working in the payroll industry for over 12 years with the majority of her time specialising in the areas of award interpretation and wage compliance. As employers have seen in the news over and over again, payroll errors happen in companies of all sizes and it is not always deliberate. Much of it comes down to inadequate or out-of-date processes, not enough checks in place, and misinterpretation of the relevant awards and legislation specific to their industry. But in particular, it is keeping on top of the changes as they happen.

To find out more about the wage compliance service that we offer you can check out our page that sets out all our services HERE

Kris Hansen

Customer Support/ Administration

Kris has worked in a number of roles over the years from system analyst to consultant within the Information Technology sector.  After having a break to bring up her two boys Kris has come on board at Fresh HR Insights as our customer support and Administration Assistant.

We are super excited to have Kris working with us as we continue to grow

Our Values + Mission

Our Brand Values and Mission Statement help us form the approach and delivery of our service. That’s why we’ve established clear values at the heart of our brand guiding us all at Fresh HR Insights.

We STRONGLY hold these values – if you don’t feel you align with us and we don’t align with you then we will never create MAGIC in workplace success.

Let’s be honest – we only work with people we align with and feel a connection. Nobody listens to someone they don’t like and why pay us if we can’t deliver what you need because of a difference.

Research has shown us that clients understand that Human Resource Management is essential in business today and that they need to manage their employees with respect. But this isn’t strong enough to overcome the emotional and rational barriers preventing them from taking the next step.

Our mission is to remove the barriers that prevent people from making the most of their employees and protecting what’s important to them – their business.

By removing these barriers, we turn our client’s business journeys from one that’s difficult to one that’s effortless. Our Brand Values are at the core of what we do and how we treat people in all our daily dealings.


FUN: Have fun and enjoy what we do every day.

RESPECT: Treat our clients, business partners and colleagues as we would like to be treated.

EXCELLENCE: Pursue the ideal of being the best in what we do each and every day.

STEADFAST: Remain determined and firm in our mission to deliver great outcomes.

HUMBLE: Be humble, it helps keep an open mind, a caring attitude, and respect for others