Is your thriving business navigating the complexities of growth without a solid foundation of human resource policies?

Strong, well-defined policies and procedures can help you: manage legal risks and legal disputes. clarify employee rights and expectations. make consistent decisions and give clear and consistent responses when dealing with workplace situations

If the thought of “human resources policies and procedures” makes you sigh in realization of your company’s lack, you’re not alone. In the hustle of managing logistics, customer care, and stock levels, it’s easy to overlook the importance of structured HR policies.

These policies are vital as they lay the groundwork for handling HR issues and communicate your brand’s values, expectations for employee conduct and performance, and the consequences of policy violations. They include a statement of purpose, guidelines for achieving that purpose, and standard operating procedures.

You don’t need an overwhelming number of policies. Sometimes, a standard operating procedure (S.O.P.) suffices. Our H.R. Procedures and Policies simplify the process, guiding you through the different requirements. Find out more here on how we can support you and your business needs.

Benefits of Workplace Policies:

Implementing workplace policies standardizes values across the organization, ensures compliance with legislation, and demonstrates your business’s efficiency and professionalism to employees and investors. They simplify decision-making, make operational procedures easier to learn, and provide legal protection in disputes. Additionally, they contribute to business planning, performance assessments, accountability, and job descriptions.

Developing HR Procedures and Policies:

Management should allocate time to develop and assess required policies. Involving employees in the review process can highlight any conflicts or omissions and deepen their understanding of the company’s mission. Policies should be clear, free of jargon, and cover:

  • Acceptable and unacceptable behavior, with measurable standards.
  • Definitions of terms like “calendar month.”
  • Procedures for applying for sick leave.
  • Applicability of policies to different employee types.
  • Consequences of policy violations.
  • Company values related to communication and behaviour.

Next Steps and Compliance:

Once drafted and reviewed, publish the policies internally, ensuring all employees have access. Consider translating them for non-English speakers, with the English version as the primary document. Increase compliance through training, reminders, and regular references in staff meetings.

Policy Launch and Review:

Communicate the start date to all employees, address breaches promptly, and set a date for policy review to ensure alignment with legislative changes and business structure. Regular updates may be necessary for significant changes.

Essential Policies:

Some key policies include but by no means is it an exhaustive list:

  1. code of conduct
  2. recruitment policy
  3. Internet and email policy
  4. mobile phone and personal laptop policy
  5. non-smoking and vaping policy
  6. drug and alcohol policy
  7. health and safety policy
  8. anti-discrimination and harassment policy
  9. grievance handling policy
  10. discipline and termination policy
  11. social media including usage of photographs taken at work
  12. domestic and family violence policy

While there’s no one-size-fits-all list, these examples provide a solid starting point. Our H.R. Procedures and Policies manual offers time-saving guidance on setting these up. For hands-on assistance or help revising existing policies, contact Fresh HR Insights. Our services range from informational to DIY to bespoke packages, catering to every business need.


What are Policies and Procedures?

  • A Policy is a formal statement of a rule or principle which all members of an organization are bound to follow.
  • A Procedure explains to the members of the company how to carry out or implement the policy.

Basically, policies tell member What needs to be done as are written down for them in the form of rules and procedures tell the members How To carry out these policies and are written down in the form of instructions.

Human Resource Policies are needed because each person has a different view and opinion on all matters. Not everyone agrees or accepts the other persons view, therefore H.R. policies will make everyone follow and respect the same rules.

How can we support you and your business?

Our services start from the info only to DIY to the ultimate bespoke packages – something for every business.

At Fresh HR Insights we offer so much more than just the policies and procedures. Contact us to find out what we can do for you. 

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