On-the-job training and mentoring is an underutilized tool that becomes a powerful HR solution that speeds up staff upskilling when combined with online training. This blended learning is a successful training approach that helps employees learn and retain information far better than non-blended learning. Learn more about this secret business success weapon!

What Is On-The-Job Training?

This is literally hands-on training whereby the employee gets to experience the impact of their decisions. It usually includes:

  • Cross-training – Employees experience other jobs which benefit them and the company. It also gives them an appreciation of their co-workers and a holistic picture of where their job fits in.
  • Demonstrations – This usually relates to new equipment, new steps, or a new process. This is the time to teach safety skills and facilitates practical questions.
  • Coaching/mentoring – Coaching addresses an individual’s needs and is less formal. Set training sessions are not necessary. Coaching happens when work schedules allow.
  • Apprenticeships – Young workers learn a trade or profession whilst earning a modest income. It involves supervised training combined with classroom (virtual or physical) instruction for a year or more.


  • It is effective for new processes and new equipment.
  • It is directly applicable to trainees’ jobs.
  • Immediate assessment and feedback occur.


  • This is clumsy for large groups and might require more equipment than is available.
  • The coach’s productivity might be affected.
  • Apprenticeship can be expensive.

What Is Online Or E-Learning?

Your employees might be in a variety of locations or working from home. Using technology to deliver training is very effective. The use of e-learning has skyrocketed over the past few years, and the quantity of courses has exploded.

Fresh HR Insights will be offering a course called ‘The Basics Of Human Resources Management In A Small Business – Level 1’.

It has 12 lessons with 4-5 topics per lesson and a quiz per lesson to cement and evaluates the knowledge. For pre-registration for this course, please contact us.

Advantages of Online Or E-Learning

  • It is effective for multiple locations.
  • It is very cost-effective.
  • They are useful for refresher training and self-directed learning.
  • They are easy to update.
  • They are more flexible with scheduling around work schedules.

Disadvantages of Online Or E-Learning

  • Trainees need to be computer literate.
  • They are usually generic unless you have invested in customisation.
  • Some employees may not like the impersonal connection.
  • There might be a lack of computer terminals or bandwidth.
  • There might not be immediate responses to questions.

How You Can Use Blended Learning

Blended learning is a commonsense concept that acknowledges that one size doesn’t fit all. Studies have shown that blended learning reduces the time and cost of training by over 50 percent, with a 10 percent improvement on results vs traditional methods.

To get your blended learning launched quickly, Fresh HR Insights has written courses that are ready and waiting for your staff to log in. Contact us to press the go button and all your HR solutions. Ph: 0452 471 960 or email: paulette@freshhrinsights.com.au.

Our Existing Courses Are:

  • Managing Conflict in the workplace
  • Facilitating performance management
  • Empowering conversations
  • Change Management

The Exciting New Courses In The Pipeline Are: 

  • Cultural Awareness
  • Giving and receiving feedback
  • Innovation and continuous improvement
  • Recruitment and Selection
  • Stress management.