HR Support for Small Businesses

Your on-call HR expert to help you meet your legal obligations and deal with difficult staff situations.

What do you need help with?


I have a HR problem

No matter what issues you’re facing, we can guide you through it (or even come to your workplace and deal with it for you)


I have a HR question

Need some expert advice or help knowing what you can or can’t do? Get the right advice so can you make the right decisions.


I need help setting up

Hiring new staff and need help creating contracts, employee handbooks and making sure you meet your obligations?

Or search for what you need:

Expert HR advice for small businesses without an internal HR department or manager

  Cheaper than hiring a HR Manager
  Expert advice to protect you from legal issues
  On-call and available when you need us

As a small business owner you have many hats to wear, and managing risk is one of your most critical duties.


When you have employees, improperly managed human resources can present one of the greatest legal risks to your business. You could hire a qualified HR Manager to help you manage your staff and keep up with your obligations – but the cost of that could send you broke.

That’s why we started Fresh HR Insights.

We offer an affordable, reliable and hassle-free solution to your HR needs. We help you meet all your obligations, answer any questions you may have, and support you through any tricky staff situations to make sure you’re fully protected.

Here are some of the things we help small businesses with:


Employment contracts & agreements
Performance management / discipline
Unfair dismissal claims
Bullying / harassment claims
Absence management

Casual conversion management
Pay rate advice & BOOT calculation
Creating a positive work culture
Payroll compliance
Fair Work matters

Let’s see if we’re the right fit for your business

Book in for a free, no-obligation chat today →

Paulette - Fresh HR Insights Pty Ltd

Hi, I’m Paulette – founder of Fresh HR Insights and your personal HR & Industrial Relations consultant.

Are HR headaches bogging you down? I get it. But guess what? I’m here to take that weight off your shoulders and help you build a robust and flourishing business.

With over 12 years of experience running Fresh HR Insights, I’ve partnered with numerous small business owners just like you. Together, we’ve tackled everything from tricky staff situations to the downright ugly ones. I thrive on diving into those tough areas like staff absence, performance management, termination, unfair dismissal, and bullying claims.

I’m not just here to give advice; I’m here to roll up my sleeves and support you through the entire process. Think of me as your personal HR superhero, ready to swoop in and handle things on your behalf.

Your peace of mind is my priority. I work tirelessly to ensure you’re fully protected and that you achieve the best possible outcomes, allowing you to focus on what you do best – running your business.

Being a small business owner myself, I know firsthand the daily challenges you face. That’s why I’ve structured my services to be affordable for businesses like yours. And when you reach out to Fresh HR Insights, you’re not getting passed around. Nope, you’re getting me – with over 20 years of HR experience – ready to tackle any challenge head-on.

Let’s make your business journey smoother together. Reach out, and let’s get started.

Available when you need it

When you work with me, you get the same person on the phone every time – and if you need something outside of hours, I will be there to support you… because business doesn’t just stop at 5pm, right?

Great results guaranteed

I thrive on getting you the best possible outcome to your situation and I can guarantee you I will work harder than anyone else to get you that result – because that’s my commitment to you.

Qualified & Experienced

As a university lecturer on Human Resources and Industrial Relations, you can rest assured you are getting the best possible advice from a highly qualified expert with over 15 years industry experience.

We can help minimise your people risk and maximise your business’s productivity and profit.

Are you and your employees busy but not really getting anywhere? When was the last time you worked on your business instead of in it? Would having employees who know what’s expected of them and who are working with you to achieve the business’s goals make a difference?

Fresh HR Insights works with you to develop simple, effective and affordable HR solutions.

We understand the pressures that small to medium businesses face and want to work with you to help you overcome them so you can get back to what you’re great at—building your business!

But don’t just take our word for it…

Here’s what some other small business owners had to say about using Fresh HR Insights.

“Using Paulette we can have access to her whenever we need it.

“She’s very passionate… and really does care about people and their HR issues.”


“She knew what to do, and just did it.

“The cost was quite reasonable… she put a platform in place to allow us to move forward with our HR problems.”


“Using an external HR consultant, we didn’t have to have any additional costs on the business when we didn’t require that person’s services.

“…very easy to deal with, very understanding…”



FREE Employee Starter Kit

Our most commonly requested HR documents, available for you - FREE!

Employment Agreements

Well drafted agreements not only set out the ground rules, but limit your risk as employer.

Policies and Procedures

Policies and procedures play a pivotal role within a business.