HR Support for Small Businesses

Your on-call HR expert to help you meet your legal obligations and deal with difficult staff situations.

What do you need help with?


I have a HR problem

No matter what issues you’re facing, we can guide you through it (or even come to your workplace and deal with it for you)


I have a HR question

Need some expert advice or help knowing what you can or can’t do? Get the right advice so can you make the right decisions.


I need help setting up

Hiring new staff and need help creating contracts, employee handbooks and making sure you meet your obligations?

Or search for what you need:

Expert HR advice for small businesses without an internal HR department or manager

  Cheaper than hiring a HR Manager
  Expert advice to protect you from legal issues
  On-call and available when you need us

As a small business owner you have many hats to wear, and managing risk is one of your most critical duties.

When you have employees, improperly managed human resources can present one of the greatest legal risks to your business. You could hire a qualified HR Manager to help you manage your staff and keep up with your obligations – but the cost of that could send you broke.

That’s why we started Fresh HR Insights.

We offer an affordable, reliable and hassle-free solution to your HR needs. We help you meet all your obligations, answer any questions you may have, and support you through any tricky staff situations to make sure you’re fully protected.

Here are some of the things we help small businesses with:

Employment contracts & agreements
Performance management / discipline
Unfair dismissal claims
Bullying / harassment claims
Absence management

Casual conversion management
Pay rate advice & BOOT calculation
Creating a positive work culture
Payroll compliance
Fair Work matters

Let’s see if we’re the right fit for your business

Book in for a free, no-obligation chat today →

Paulette - Fresh HR Insights Pty Ltd

Hi, I’m Paulette – founder of Fresh HR Insights and your personal HR & Industrial Relations consultant.

I am passionate about working with small businesses to remove their HR headaches and create strong and thriving businesses.

Since starting Fresh HR Insights almost 10 years ago, I have worked with countless business owners just like you and helped them with expert support, advice and guidance to navigate even the most ugly and difficult staff situations.

All those horrible things you hate to deal with like staff absence, performance management, termination, unfair dismissal and bullying claims – I thrive on!

I can support you through the process, or act on your behalf as your HR representative – whatever you prefer.

I work hard to make sure you’re fully protected and help you get the best possible outcome from any difficult situation, so you can get on with your business.

I am a small business owner too, which means I understand the day-to-day challenges you face – and I keep my overheads low to ensure my services are affordable for small businesses like you.

Plus, when you call Fresh HR Insights you won’t get a different person on the phone each time – you get me and my 15+ years HR experience on your team, helping you with whatever you need.

Available when you need it

When you work with me, you get the same person on the phone every time – and if you need something outside of hours, I will be there to support you… because business doesn’t just stop at 5pm, right?

Great results guaranteed

I thrive on getting you the best possible outcome to your situation and I can guarantee you I will work harder than anyone else to get you that result – because that’s my commitment to you.

Qualified & Experienced

As a university lecturer on Human Resources and Industrial Relations, you can rest assured you are getting the best possible advice from a highly qualified expert with over 15 years industry experience.

But don’t just take our word for it…

Here’s what some other small business owners had to say about using Fresh HR Insights.

“Using Paulette we can have access to her whenever we need it.

“She’s very passionate… and really does care about people and their HR issues.”


“She knew what to do, and just did it.

“The cost was quite reasonable… she put a platform in place to allow us to move forward with our HR problems.”


“Using an external HR consultant, we didn’t have to have any additional costs on the business when we didn’t require that person’s services.

“…very easy to deal with, very understanding…”


Not sure where to start?

Check out these common handy resources for small businesses.


FREE Employee Starter Kit

Our most commonly requested HR documents, available for you - FREE!

Employment Agreements

Well drafted agreements not only set out the ground rules, but limit your risk as employer.

Policies and Procedures

Policies and procedures play a pivotal role within a business.